# Account Management Guide
**Version:** 1.0
**Last Updated:** May 31, 2024
**Author:** User Support Team
## Overview
This guide will help you manage your Comserv account, including how to log in, log out, update your profile information, and change your account settings.
## Logging In
1. Click on the "Login" link in the top navigation bar
2. Enter your username and password
3. Click the "Login" button
If you've forgotten your password, click the "Forgot Password" link on the login page to reset it.
## Logging Out
To securely end your session:
1. Click on your username in the top navigation bar
2. Select "Logout" from the dropdown menu
**Important:** Always log out when using a shared or public computer to protect your account.
## Viewing Your Profile
Your profile contains your personal information and account details:
1. Click on your username in the top navigation bar
2. Select "My Profile" from the dropdown menu
The profile page displays:
- Your name and username
- Email address
- Account roles and permissions
- Recent activity (if enabled)
## Managing Account Settings
### Accessing Settings
1. Click on your username in the top navigation bar
2. Select "Account Settings" from the dropdown menu
### Updating Personal Information
To update your name or email address:
1. Go to Account Settings
2. In the "Personal Information" section, modify the relevant fields
3. Click "Save Changes"
### Changing Your Password
For security reasons, you should change your password periodically:
1. Go to Account Settings
2. Click "Change Password" in the Danger Zone section
3. Enter your current password
4. Enter and confirm your new password
5. Click "Update Password"
Password requirements:
- Minimum 8 characters
- At least one uppercase letter
- At least one number
- At least one special character
### Appearance Preferences
Customize your experience with theme settings:
1. Go to Account Settings
2. In the "Preferences" section, select your preferred theme
3. Click "Save Changes"
Available themes:
- Default
- Dark
- Light
### Notification Preferences
Control how and when you receive notifications:
1. Go to Account Settings
2. In the "Preferences" section, toggle "Receive email notifications"
3. Click "Save Changes"
## Account Security Best Practices
1. **Strong Passwords**: Use unique, complex passwords
2. **Regular Updates**: Change your password every 3-6 months
3. **Secure Access**: Avoid logging in from public or unsecured networks
4. **Session Management**: Always log out when finished
5. **Email Verification**: Keep your email address current for account recovery
## Troubleshooting
### Login Issues
If you cannot log in:
1. Verify you're using the correct username and password
2. Check if Caps Lock is enabled
3. Clear your browser cookies and cache
4. Try using a different browser
5. Contact support if problems persist
### Profile Update Problems
If you encounter errors when updating your profile:
1. Ensure all required fields are completed
2. Verify your email address is in the correct format
3. Check that your password meets all requirements
4. Try again after a few minutes
## Getting Help
If you need assistance with your account:
1. Check the FAQ section for common questions
2. Click the "Help" link in the footer
3. Contact support at [email protected]
4. Use the live chat feature during business hours
## Privacy Information
We take your privacy seriously:
- Your personal information is stored securely
- Passwords are encrypted and never stored in plain text
- We do not share your information with third parties
- You can request a copy of your data at any time
For more details, please review our Privacy Policy.